I have had several people prefer to use email to send me documents. This has created issues for most of them. Here are some issues for you to be aware of:
- Everything that you send by email can be read by everyone in its path. And email does not travel in a straight line – People are surprised to realize that most emails being sent from Ottawa, ON to Ottawa, ON usually travel either through Michigan or New York State.
- Email may be mis-directed or mis-typed. I had one people call wondering where their tax return was at. Turns out that they emailed their papers to someone in South Africa.
- Replying to a previous email can route the reply through a filtering system which strips out attachments. Your documents are not received.
- Replying to a previous email, then adding additional versions of my email address results in both emails being identified as spam and the email by-passes my in-box.
- Replying to a previous email can result in the email being identified as non-urgent or from a conversation which has now expired. The email by-passes my in-box.
- Sending emails about taxes may result in the email being identified as spam and by-passing my in-box.
- Emails can expire. This means that your email isn’t seen.
- I am a bulk receiver for emails. This means, no matter what I do, it is entirely possible that your email will not be on my screen by the time I look at the emails.
I have tools which ensure that your documents are received and logged as received. All clients can use them. Those tools prevent all of the above problems.