Impacted by AWS Outage Oct 20, 2025

Please be advised that we have noticed that our phone system is under degraded service right now, potentially due to the AWS outage today (Oct 20, 2025.) This is something with the underlying carrier, and not the direct interface used in our office.

Ability to text seems to be working, but outgoing calls don’t appear to be functioning. We are unaware of any issue with incoming phone calls, but there may be issues which we are unaware.

Other services may also be impacted.

Portal Change

We have discovered that the “drag and drop” function in the portal does not work. This is a revision to certain browsers, which we suspect is related to the Chromium browser engine used by Chrome, Edge, and others.

The temporary work around is to use the drop down menu to the right when you are within the upload folder. You will need to select the various files, rather than dropping them into the browser window, then click the upload button.

Thank You

Thank you for supporting our Canadian Small Business.

We are a small three person business and all of us live in the National Capital Region. Where we have comparable services, we prefer Canadian suppliers for our services.